FAQs

How do I track?

Check your email or message for the tracking number we send.

When is tracking sent?

Once your order ships, we email or message your tracking details promptly.

Which couriers do you use?

We use Royal Mail for UK orders and international courier tracking for USA and Europe shipments.

What if I lose tracking?

Contact us with your order info, and we’ll resend your tracking number.

Can I track internationally?

Yes, we provide tracking for USA and Europe via international couriers.

Why is my tracking not updating?

Sometimes tracking updates take time; if delayed over 3 days, please reach out to us.